Muna Hakooz – Former Secretary General, Ministry of Public Sector Development in Jordan

Muna Hakooz has more than 30 years of experience in good governance, NGOs, institutional capacity building and assessment, human resources management and development including: HR competency-base framework, drafting HR bylaws and HR policies and procedures manuals, performance management, selection and recruitment, training and development, human resources planning, career paths and planning, restructuring including organizational function analysis and clustering, organizational structure designing, job descriptions, ToT, EU technical team leader, family affairs and gender mainstreaming, integrity and transparency assessment, code of ethics and public and private sectors experience.

She held the position of Executive Director for HR Policy Administration/ Secretary General at the Ministry of Public Sector Development for more than two years. Recently she is working as a short-term senior consultant for the Legislative and Opinion Bureau with the Rule of Law-USAID project to develop its organizational structure and competency-based job descriptions. She worked with the JCP-USAID to design the organizational structure, job descriptions and all HR are manuals and systems for a new company to be established in Jordan. She worked in Dubai and Abu Dhabi in developing competency dictionary, articulating job description, training needs assessment, career paths and succession planning. She worked as a Capacity Building/ Key Expert for -EU funded project-t to provide technical assistance to the MoJ 2007-2008. She was the Director of Organizational Development and Resources Management Department, at TRC for 7 years. She worked for the MoICT for two years as the Director of Planning, Management Development and Training. She also worked for Jordan Telecom in the Human Resources Management Department for 12 years.

She has MSc. in Human Resources Development (HRD), Manchester University, 1997, B.A in Business Administration and Economics from University of Jordan, 1984, and Senior Executive Program for the Middle East (SEPME) in Harvard University, USA, 2002-2003.